Loom
Effective Date: April 1, 2026
Made with Best Practice LLC ("we," "our," or "us") operates the Loom mobile application (the "App"). This page explains what data is collected when you use Loom, why, and what choices you have.
Your notes are stored locally on your device using encrypted storage. We do not have access to the content of your notes at any time.
Loom generates a random device identifier stored securely on your device. This identifier is used solely for anonymous crash reporting and is never linked to your identity.
If the app crashes, we collect anonymized crash reports through Firebase Crashlytics. These reports include device type, operating system version, and a stack trace. They do not include your notes or any personally identifiable information. Crash collection is disabled in debug builds.
We collect anonymized usage data through Firebase Analytics — events such as app opens and session duration — to understand how the app is used and improve it. No note content is ever included. Analytics collection is disabled in debug builds.
Loom requests the following permissions to function:
The limited data we collect is used only to:
We do not use your data for advertising, profiling, or any purpose beyond operating and improving Loom.
Loom uses the following third-party services, each subject to their own privacy policies:
These services do not have access to your notes.
Your notes remain on your device until you delete them or uninstall the app. Anonymized crash and analytics data is retained by Firebase according to Google's standard retention policies. We do not store any personal data on our own servers.
Notes are stored using encrypted local storage on your device. Crash reports are transmitted over HTTPS. No method of storage or transmission is 100% secure, but we apply reasonable measures to protect the data we do handle.
Loom is not directed at children under 13. We do not knowingly collect any information from children. If you believe a child has used the app and you have concerns, please contact us.
Because your notes never leave your device, you have full control over them at all times — edit, export, or delete them within the app. For anonymized crash and analytics data held by Firebase, you may contact us and we will assist where possible. Depending on your location, you may also have rights under applicable privacy law including access, correction, and deletion.
We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Continued use of the app after changes are posted constitutes acceptance of the updated policy.
Questions about this Privacy Policy or your data are welcome: